Senior Quality Assurance Specialist Doug Shapiro

Doug joined PFM in April of
2016 and is the Senior Quality Assurance Specialist and Manager of the QA Team
for Synario in the firm’s Philadelphia office.
Doug manages the Quality Assurance capability and QA Team to
ensure consistent high-quality deliverables of the Synario platform to our
clients.
Doug implements and administers issue management and support
systems built on Atlassian’s JIRA platform. This including Jira Software,
Service Desk, and Confluence. These projects serve functional teams across the
organization. He also built and administers the Synario Software User Community
Forum. The site contains customer-focused areas for best practice advice,
assistance and collaboration, training and case study topics.
Doug has many years of experience in Software Quality Assurance
across a wide array of industries including Financial, Technology and
Pharmaceutical. He has earned credentials as a Certified Scrum Master (CSM) and
as a Certified Software Test Engineer (CSTE). He is a member of local
discipline groups including Agile Philly, The Philadelphia Atlassian User Group
and The Philadelphia Area Technology Professionals Networking Group (TPNG).
- Phone: 215.557.1268
- Email: [email protected]
- Address: 1735 MARKET STREET 43rd Floor PHILADELPHIA, IL 19103